❓Frequently Asked Questions
At NorCal Moving Pros, we believe moving should be simple, transparent, and stress-free. Here are answers to the questions we hear most often:
❓Frequently Asked Questions
At NorCal Moving Pros, we believe moving should be simple, transparent, and stress-free. Here are answers to the questions we hear most often:
1. Do you provide the truck?
No. We provide the trained moving labor. You provide the truck, trailer, storage pod, or rental vehicle. This keeps costs lower and gives you more flexibility.
2. What areas do you serve?
We currently serve Sacramento, Yolo, and the Greater Sacramento Area. If you’re outside this area, contact us — we may be able to help or recommend a trusted partner.
3. How much does it cost?
We charge hourly rates based on crew size (2 movers, 3 movers, etc.). Our pricing is upfront and transparent — no hidden fees, no surprise charges. You’ll always know your costs before booking.
4. What payment methods do you accept?
We accept PayPal, Venmo, Stripe, and Major Credit Cards. Payments can be made securely online when you book or at the time of service.
5. Do you require a deposit?
Yes. To secure your crew, we require a small deposit at booking. The balance is due once the move is completed.
6. How do I book my move?
It’s easy!
☑️Go to our [Booking Page].
☑️Select your date, time, and crew size.
☑️Confirm with a deposit.
☑️Get instant confirmation by email or text.
7. How much notice do you need?
We recommend booking at least 1–2 weeks in advance to secure your preferred time. For last-minute moves, contact us directly — we’ll do our best to fit you in.
8. Do you pack my belongings, or just move them?
Both! We offer packing and unpacking services as well as loading and unloading. You can choose the level of support that works best for you.
9. How do you protect my furniture?
Our crews are trained to wrap, pad, and secure furniture and fragile items. We bring materials and tools to make sure your belongings travel safely.
10. Do you move specialty items like pianos or antiques?
Yes. We handle pianos, antiques, oversized furniture, and delicate items. We use proper equipment and techniques to move specialty items with care.
11. Are your movers trained and insured?
Absolutely. Our movers are trained professionals with years of experience. We’re backed by over 12 years of 5-star service in Southern California through our sister company.
12. What if I need to cancel or reschedule?
No problem. We ask for at least 48 hours’ notice for cancellations or reschedules. Deposits are refundable with proper notice.
Can’t find your question?
👉 Chat with us using the live chatbot or call/text us directly. We’re here to make your move simpler.
1. Do you provide the truck?
No. We provide the trained moving labor. You provide the truck, trailer, storage pod, or rental vehicle. This keeps costs lower and gives you more flexibility.
2. What areas do you serve?
We currently serve Sacramento, Yolo, and the Greater Sacramento Area. If you’re outside this area, contact us — we may be able to help or recommend a trusted partner.
3. How much does it cost?
We charge hourly rates based on crew size (2 movers, 3 movers, etc.). Our pricing is upfront and transparent — no hidden fees, no surprise charges. You’ll always know your costs before booking.
4. What payment methods do you accept?
We accept PayPal, Venmo, Stripe, and Major Credit Cards. Payments can be made securely online when you book or at the time of service.
5. Do you require a deposit?
Yes. To secure your crew, we require a small deposit at booking. The balance is due once the move is completed.
6. How do I book my move?
It’s easy!
☑️Go to our [Booking Page].
☑️Select your date, time, and crew size.
☑️Confirm with a deposit.
☑️Get instant confirmation by email or text.
7. How much notice do you need?
We recommend booking at least 1–2 weeks in advance to secure your preferred time. For last-minute moves, contact us directly — we’ll do our best to fit you in.
8. Do you pack my belongings, or just move them?
Both! We offer packing and unpacking services as well as loading and unloading. You can choose the level of support that works best for you.
9. How do you protect my furniture?
Our crews are trained to wrap, pad, and secure furniture and fragile items. We bring materials and tools to make sure your belongings travel safely.
10. Do you move specialty items like pianos or antiques?
Yes. We handle pianos, antiques, oversized furniture, and delicate items. We use proper equipment and techniques to move specialty items with care.
11. Are your movers trained and insured?
Absolutely. Our movers are trained professionals with years of experience. We’re backed by over 12 years of 5-star service in Southern California through our sister company.
12. What if I need to cancel or reschedule?
No problem. We ask for at least 48 hours’ notice for cancellations or reschedules. Deposits are refundable with proper notice.
Can’t find your question?
👉 Chat with us using the live chatbot or call/text us directly. We’re here to make your move simpler.